Shipping policy

Saratoga Saddlery offers free shipping within the continental U.S. on all orders over $200. For orders under this amount, shipping charges may apply. Additionally, they provide free returns for the first exchange on non-sale items. If a return for a refund is requested, a $15 fee will be deducted from the refund to cover the cost of the prepaid return label.

If you need to make a return or exchange, items must be in pristine condition, unused, and with all original tags attached. Returns are accepted within 15 days of receiving your order. However, items purchased at a discount of 20% or more are final sale and cannot be returned or exchanged. During the holiday season, returns must be made before January 5th for an exchange or store credit only. 

Thank you for being our loyal customer!

Saratoga Saddlery Boutique 

392 Broadway 

Saratoga Springs NY 12866

Phone (518) 580-4522

Toll Free (888) 855-9041


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